Bike Train

Privacy Policy

Last updated: April 9, 2026

This Privacy Policy describes how Bike Train Map Builder ("we," "us," or "our") collects, uses, and shares information when you use our website and related services (collectively, the "Service"). By using the Service, you agree to this policy. If you do not agree, please do not use the Service.

1. Information we collect

We may collect the following categories of information:

  • Account information. Such as name, email address, and credentials you provide when you register or sign in.
  • Content you provide. Routes, maps, group information, and other materials you upload or create in the Service.
  • Usage and device data. Log data such as IP address, browser type, approximate location derived from IP, pages viewed, and timestamps. We may use cookies or similar technologies as described below.
  • Communications. Messages you send us through support or contact forms, including their content and metadata.

2. How we use information

We use the information we collect to:

  • Provide, maintain, and improve the Service.
  • Authenticate users, process requests, and send service-related notices (such as security alerts or policy updates).
  • Respond to support requests and communicate with you about the Service.
  • Monitor and analyze usage trends, troubleshoot issues, and help secure the Service.
  • Comply with legal obligations and enforce our Terms of Service.

3. How we share information

We do not sell your personal information. We may share information:

  • With service providers who assist us (for example, hosting, email delivery, analytics, or mapping infrastructure), subject to confidentiality obligations.
  • When required by law, legal process, or to protect the rights, safety, or property of us, our users, or others.
  • In connection with a merger, acquisition, or sale of assets, with notice as required by law.
  • With your direction or consent, including when you share content with other users or the public through the Service.

4. Cookies and similar technologies

We may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, and understand how the Service is used. You can control cookies through your browser settings; disabling some cookies may limit certain features.

5. Data retention

We retain information for as long as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and how it is used.

6. Security

We implement reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

7. Children's privacy

The Service is not directed to children under 13 (or the age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected such information, contact us and we will take appropriate steps to delete it.

8. International users

If you access the Service from outside the country where we operate, your information may be processed in that country or other locations where we or our providers maintain facilities. Those locations may have different data protection laws than your jurisdiction.

9. Your choices and rights

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing. To exercise these rights, contact us using the information below. We may need to verify your identity before responding. You may also have the right to lodge a complaint with a data protection authority.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may be communicated through the Service or by email where appropriate.

11. Contact

For privacy-related questions or requests: Support → Contact.